Front end revenue cycle

About Front end revenue cycle

Our front-end revenue cycle services begin with patient scheduling and registration at their respective healthcare providers. We work with your team to collect and verify patient information, including insurance coverage, eligibility, and benefits. We ensure that all necessary information is gathered upfront, reducing the risk of denied claims and lost revenue.

During the patient encounter, our medical scribes document the details of the visit, including the reason for the visit, medical history, medications, and any procedures or tests performed. We take pride in our ability to capture and document accurate information efficiently, allowing healthcare providers to focus on delivering high-quality patient care.

After the patient encounter, our team reviews the documentation to ensure completeness and accuracy. Any missing or incorrect information is corrected or clarified to ensure that the billing process can proceed smoothly.

At Scribe4MD, we understand the importance of accurate and timely documentation in optimizing your revenue cycle. Our front-end revenue cycle services help to reduce denials and rejections, improving your bottom line and allowing you to focus on delivering exceptional patient care.

Partner with Scribe4MD for efficient and reliable front-end revenue cycle management. Contact us today to learn more about our services and how we can help your organization achieve its financial goals.


About Front end revenue cycle

Scheduling involves actively involving patients to ensure a sufficient volume of patients and to secure appointments in a timely manner by searching for the schedules of physicians across various departments and specialties. Our scheduling team focuses on minimizing cancellations and no-shows, and we achieve this by utilizing various communication channels to gather and confirm patient information and book appointments in advance.

Ensuring that insurance coverage, eligibility, and benefits are verified is crucial for the success of your hospital’s revenue cycle. Our team diligently follows up with healthcare payers to confirm eligibility and benefits, with the aim of reducing claim denials and revenue loss. We conduct a thorough verification process that includes checking the effective date, the patient’s eligibility for the medical services requested, non-covered procedures, co-pay, deductibles, co-insurance, pre-existing conditions, and the maximum daily and lifetime benefits.

Our process also involves checking the coverage for specific procedures and estimating the patient’s responsibility before the patient’s visit. This helps to ensure clear communication of the patient’s payment responsibility, prompt payment, and reduced work on back-end patient follow-up. The efficiency of our verification process improves patient satisfaction and maximizes revenue. In cases where necessary, we also use our payer-specific prior authorization capabilities to obtain prior authorization.

Not obtaining referrals and prior authorizations when needed can jeopardize reimbursement for medical procedures. Scribe4Md has the necessary expertise in dealing with specific payers, and we ensure that referrals and prior authorizations are obtained before the patient arrives at the hospital.

We confirm and inform patients of their financial responsibility before their visit. Depending on the facility’s financial services agreements and partnerships, we offer adaptable payment plans and charitable care options. Our team is compassionate and aims to enhance patient satisfaction by enabling quicker access to care and optimizing revenue capture.

We implement a simplified and automated registration process for patients at the reception desk, including coverage verification.

Scribe4Md’s patient access program leverages various patient support technologies, analytics, and automation through multiple communication channels to enhance financial clearance and speed up care.